Track Your Order

Track Your Order

As soon as your order ships, we'll send a shipping confirmation email with your tracking number and a link to follow your parcel. Orders are usually processed within 1 to 3 business days.

Ways to track

• Email: open your shipping confirmation email from The P.S Collection and click the tracking link.
• Your account: sign in to your account to see your order history, order status and tracking details.
• Order status page: the link in your order confirmation email also shows the latest status of your order.

Haven't received a tracking email?

• Check your spam or promotions folder.
• Make sure it has been at least 3 business days since you placed your order.
• Still nothing? Contact us with your order number and we'll look into it.

Tracking not updating?

Tracking can take 24 to 48 hours to show movement after a label is created, and international parcels may pause while they clear customs. If your tracking hasn't changed in 7 days, please get in touch.

See our Shipping & Returns page for delivery details.